Get USD access
Before your organization can use ACH and wires, it must be verified. Until then, its accounts can hold and send stablecoins only.
Start verification
To start verification from the console:
- Open Settings, then General.
- Under Verification, click Verify on the Account verification card.
- Choose Verify business or Verify individual.
The console also opens verification when someone tries an action that needs it (from an account's page, Send, Deposit, or Counterparties). Once you've started, the button will read Resume verification.
Business
An admin completes a business application on the organization's behalf. The application covers the following:
- Business details: Details about the business and its activity.
- Control and ownership: The people who control and own the business. Each person who controls the business or owns 25% or more of it must verify their identity.
- Documents: We'll ask for documents when your answers call for them.
Review can take one to two days.
Individual
For individuals with only a single user, verification can be completed with just a legal name, address, and identification.
Verification status
Settings shows your organization's verification status. Below are the statuses that verification may go through:
| Status | Description |
|---|---|
| Not started | Nobody has started verification yet. |
| In progress | An admin has started verification and hasn't submitted it. |
| In review | Catena is reviewing the submission. |
| Following up | Catena needs more information from you. |
| Verified | Your organization is verified, and ACH and wires are available. |
| Declined | Your organization could not be verified. Please contact support@catena.com. |
We email the result. If your organization is declined, it cannot start verification again from the console.
After verification
Once your organization is verified, you can:
- Add bank rails to counterparties.
- Pay bank accounts by ACH and wires, as described in Send wires and ACH.
- Turn on bank deposits for an account. See Receive USD.
If an agent sends by ACH or wires before your organization is verified, the send
will fail with kyb_verification_required.